My stay at Hotel Palazzo Benci was delightful! The staff demonstrated remarkable kindness and were very welcoming. I loved the central location, with attractions and charming restaurants just a short walk away. The recently renovated room was clean and offered exceptional comfort.

Bathroom needs improvement.

Comfortable Stay with a Touch of Charm

Enjoyed the welcoming staff who willingly shared local dining recommendations. The nearby restaurants offered delightful Florentine cuisine. The room was well-decorated, providing a cozy retreat after a day of exploring. Make sure to ask for adapters if you're traveling with electronics!

Charming courtyard garden adds a touch of tranquility.

Our stay was marred by recurring issues. The air conditioning was ineffective and made our nights uncomfortably warm, leading to poor sleep. Additionally, the shower drain overflowed into our room, and despite requesting help, the issue was not resolved, forcing us to find a workaround ourselves.

For a unique experience, visit the nearby Mercato Centrale for local delicacies and great pizza.

Despite the bathroom being really tiny, I loved the quiet vibe of the place, especially since we were right near the bustling attractions. Breakfast had a decent spread, but could've used more hot options. Overall, a pleasant stay in a great spot!

The grilled sandwiches I had for lunch nearby at Trattoria Mario were next level! Also, breakfast was a great Continental spread with fresh coffee and croissants. The beautiful courtyard patio was a peaceful escape after a long day of exploring.

The only hiccup was the street noise, especially since the air conditioning wasn't on yet. We kept the windows open for fresh air, but the chatter and clatter late into the night made it tricky to snooze.

This place was just an optimal selection for a city break in Florence with attractive and competitive value for money. I appreciated the relaxing courtyard garden where I could unwind after a busy day exploring. Try exploring the nearby bars and restaurants for local flavors.

This place suits me perfectly. With great wi-fi, 24-hour reception, and air conditioning, I have everything I need. I remember the staff helped me find my lost ID card on my first stay. I highly recommend staying here for a relaxing getaway. I'm coming back for Easter!

The central location made it effortlessly easy to explore the area, with delightful wine bars and numerous restaurants just steps away. The breakfast offered a satisfying variety, with options like hand-cut steaks that were a highlight. However, the shower was quite cramped, making it a challenge for those with larger frames, and the noise from the breakfast preparations was disruptive early in the morning. While the double windows helped muffle street noise, some ambient sounds were still noticeable, impacting sleep quality.

great location but could improve room amenities

The location of the hotel is excellent. I enjoyed my morning coffee in the lovely garden, a quiet retreat. The area felt safe as a solo traveler, with helpful staff always willing to assist. I also relished the local delicacies nearby, which made my stay more enjoyable.

The room could have used better amenities to enhance comfort.